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SATISFACTION GUARANTEE

Refund & Cancellation Policy

Last Updated: October 2026 • 7-Day Money-Back Guarantee

1. 7-Day Satisfaction Guarantee

We want you to love your ProfileGlow makeover. If you purchase our Pro Dating Coach upgrade (₹249 INR / ~$2.99 USD equivalent) and are not satisfied with your report, photo critiques, or coach advice, we offer a 100% money-back guarantee within 7 days of purchase.

2. Eligibility for a Refund

You are eligible for a full refund if:

  • Your refund request is submitted within 7 days of the transaction date.
  • You encountered a technical issue (e.g., photo analysis failed to generate, report did not unlock after payment).
  • The generated advice did not meet your expectations or satisfaction standards.

3. How to Request a Refund

To request a refund, simply send an email to our support team:

Please include your registered email address and the Report ID or Payment Receipt ID from your checkout confirmation.

You do not need to fill out complex forms — we typically approve refund requests within 24 hours.

4. Processing Time & Payouts

Once approved, your refund is issued immediately through our payment partner (Dodo Payments / Razorpay). Funds typically reflect back into your original payment method (UPI, credit/debit card, or Apple Pay) within 3 to 5 business days, depending on your bank.

5. Cancellation Policy

ProfileGlow operates on a single one-time payment model. There are no recurring monthly subscriptions, automatic renewals, or hidden charges. Since no recurring fees are charged, there is no subscription to cancel.